All change or cancellation requests for any services purchased or booked must be informed to the customer service via
- Email to bcabs@bintel.com
- Call to +919895118877
- Whatsapp to +919895118877
Our cancellation and refund policy is as below:
For Taxi Services (Other than Multi Day Packages, Travellers and Bus): No cancellation charges if cancelled at least 24 hours prior to the pickup time
For Tour Packages, Multi Day Packages, Traveller & Bus Bookings:
Stage 1: 30 Days or more before Check-In/Arrival Date: Rs.2,000/- would be retained.
Stage 2: 29 Days to 15 days before Check-In/Arrival Date: 25% of the total cost would be retained.
Stage 3: Within 14 Days of Check-In/Arrival Date: 50% of the total cost would be retained.
Refund: The refund amount as per the above cancellation policy shall be processed within 15 days.
Information we collect
Eligible refunds will be processed in 15 working days and will be made in the same mode of payment made. Refunds to credit, debit cards or bank accounts may take up to a further 7 working days to appear on your account depending on the card or bank. Some payment cards and accounts may take more days as per the concerned bank's policies, thereafter to display the credited amount.