Contact
Get in Touch with UsCancellation and Refund Policy
All change or cancellation requests for any services purchased or booked
must be informed to the customer service via
�
Email to bcabs@bintel.com
�
Call to +919895118877
�
Whatsapp to
+919895118877
Our cancellation and refund policy is as below:
For Taxi Services (Other than Multi Day Packages, Travellers and Bus): No
cancellation charges if cancelled at least 24 hours prior to the pickup time.
For Tour Packages, Multi Day Packages, Traveller & Bus Bookings:
Stage 1: 30 Days or more before Check-In/Arrival Date: Rs.2,000/- would
be retained.
Stage 2: 29 Days to 15 days before Check-In/Arrival Date: 25% of the
total cost would be retained.
Stage 3: Within 14 Days of Check-In/Arrival Date: 50% of the total cost
would be retained.
Refund: The refund amount as per the above cancellation policy shall be
processed within 15 days.
Refund Policy
Eligible refunds will be processed in 15 working days and will be made
in the same mode of payment made. Refunds to credit, debit cards or bank
accounts may take up to a further 7 working days to appear on your account
depending on the card or bank. Some payment cards and accounts may take more
days as per the concerned bank's policies, thereafter to display the credited
amount.
Terms of Service
Welcome to BCabs Ride Easy... and thank you for visiting
us and giving the opportunity to serve you!
When you use our services, you're agreeing to our terms. So please take
a few minutes to read over the below mentioned Terms and Conditions.
PLEASE READ THESE USER TERMS CAREFULLY BEFORE AVAILING/OR USING OUR
WEBSITE/SERVICES.
DEFINITIONS:
- - 'Vehicle' shall mean any
vehicle / cab / taxi to be provided to the Customer for performance of the
Services.
- '- BCabs'
shall hereinafter individually and collectively mean BTransport
Solutions Private Limited. This expression includes the Employees,
Authorized Representatives, Customer Care Executives or Representatives,
Agents, etc.
- - 'You' or 'Your' shall mean any person availing the Services
provided by BCabs.
Use of the Website/Service
As a condition of your use of our website/service, you warrant that:
1.
a. you are over 18 years old
2.
b. you can create and uphold a legal obligation
3.
c. you will use this Website/Service in accordance
with this Agreement
4.
d. you will only use this Website to make legitimate travel/taxi
reservation for you or for another person who is at least 18 years of age and
for whom you are legally authorized to act
5.
e. all information supplied by you on this Website or
to our call center or on our Whatsapp
is true, accurate, current and complete
We retain the right at our sole discretion to deny access to anyone to
this Website and the services we offer, at any time and for any reason,
including, but not limited to, for violation of this Agreement.
Prohibited Activities
The Website (including, but not limited to, price and availability of
travel/taxi services), as well as the infrastructure used to provide such
content and information, is proprietary. While limited copies of your itinerary
may be made for travel or services booked through this Website, you agree not
to otherwise modify, copy, distribute, transmit, display, perform, reproduce,
publish, license, create derivative works from, transfer, sell or re-sell any
information, software, products, or services obtained from or through this
Website/E-mail/Whatsapp.
You understand that any violations of this clause may result in the
cancellation of your reservation(s), in being denied access to the applicable
travel product or services, in your forfeiting any monies paid for such
reservation(s), and/or in our debiting your account for any costs we incur
because of these violation(s).
Payment Policy
We accept online payments on this Website. You warrant that you are the
cardholder for all online payments made using credit/debit cards, and that your
identification (Cardholder ID) matches that of the purchasing credit/debit
card. You also agree to supply proof of Cardholder ID upon request at any time
within six months of your purchase. Any violation of this policy may result in
the cancellation of your reservation(s), in a refusal of access to applicable
travel products or services, in forfeiting any monies paid for such
reservation(s), and/or in our debiting your account for any costs we incur for
violation(s).
Change and Cancellation
Policy
All change or cancellation requests for any services purchased or booked
must be informed to the customer service via
�
Emal to bcabs@bintel.com
�
Call to +919895118877
�
Whatsapp to
+919895118877
Our cancellation and refund policy is as below:
For Taxi Services: No
cancellation charges if cancelled at least 6 hours prior to the pickup time. For
multi day packages, the fare for the first day will be charged if cancelled
less than 6 hours before scheduled pick up time.
For Tour Packages & Other Bookings:
Stage 1: 30 Days or more before Check-In/Arrival Date: Rs.1,900/- would
be retained.
Stage 2: 29 Days to 15 days before Check-In/Arrival Date: 25% of the
total cost would be retained.
Stage 3: Within 14 Days of Check-In/Arrival Date: 50% of the total cost
would be retained.
Refund: The refund amount as per the above cancellation policy shall be
processed within 15 days.
Refund Policy
Eligible refunds will be processed in 15 working days and will be made
in the same mode of payment made. Refunds to credit, debit cards or bank
accounts may take up to a further 7 working days to appear on your account
depending on the card or bank. Some payment cards and accounts may take more
days as per the concerned bank's policies, thereafter to display the credited
amount.
Business Partners,
Rules and Restrictions
You agree to inform BCabs of any circumstance
or condition in which you or any person on whose behalf you are making a
reservation may need special assistance for passengers of reduced mobility
prior to your purchase. Any complaints regarding a supplier should be brought
to the attention of the supplier immediately, and the same should be
communicated to us in writing within thirty days thereafter. After this time
period, BCabs will not entertain any such complaints.
Travel Destinations
Travel to certain destinations may involve greater risk than others. BCabs urges passengers to review travel prohibitions,
warnings, announcements and advisories issued by the government prior to
booking.
Liability Disclaimer
The content published on this website may include inaccuracies or errors
(including pricing errors). In particular, BCabs and
its affiliated, co-branded and/or linked website partners through whom we
provide service (Collectively, "BCabs
affiliates") do not guarantee the accuracy of, and disclaim all liability
for any errors or other inaccuracies relating to the information and description
of the hotel, air, cruise, car and other travel products displayed on this
website (including, without limitation, the pricing, photographs, list of hotel
amenities, general product descriptions, etc.), much of which information is
provided by the respective suppliers. Prices are not valid until purchased, and
in addition, BCabs expressly reserves the right to
correct any pricing errors on our website and/or on pending reservations made
under an incorrect price. In such event, we will offer you the opportunity to
keep your pending reservation at the correct price or, at your option, we will
cancel your reservation without penalty.
You are fully responsible for ascertaining and obtaining the documents required
for your entire trip, including, but not limited to emigration letters,
passports and visas as necessary.
Hotel ratings displayed on this website are intended as only general
guidelines, and the BCabs affiliates do not guarantee
the accuracy of the ratings. The BCabs affiliates and
their respective suppliers make no guarantees about the availability of
specific products and services. The BCabs affiliates
and their respective suppliers may make improvements and/or changes on this
website at any time.
The BCabs affiliates, and their respective suppliers
make no representations about the suitability of the information, software,
products, and services contained on this website for any purpose, and the
inclusion or offering of any products or services on this website does not
constitute any endorsement or recommendation of such products or services by
the the BCabs affiliates.
All such information, software, products, and services are provided "as
is" without warranty of any kind. The BCabs
affiliates, and their respective suppliers disclaim all warranties and
conditions that this website, its servers or any email sent from the BCabs affiliates, and/or their respective suppliers are
free of viruses or other harmful components. The BCabs
affiliates, and their respective suppliers hereby disclaim all warranties and
conditions with regard to this information, software, products, and services,
including all implied warranties and conditions of merchantability, fitness for
a particular purpose, title, and noninfringement.
The carriers, hotels and other suppliers providing travel or other services on
this website are independent contractors and not agents or employees of the BCabs affiliates. The BCabs
affiliates are not liable for the acts, errors, omissions, representations,
warranties, breaches or negligence of any such suppliers or for any personal
injuries, death, property damage, or other damages or expenses resulting
therefrom. The BCabs affiliates have no liability and
will make no refund in the event of any delay, cancellation, overbooking,
strike, force majeure or other causes beyond their direct control, and they
have no responsibility for any additional expense, omissions, delays,
re-routing or acts of any government or authority.
In no event shall the BCabs affiliates, and/or their
respective suppliers be liable for any direct, indirect, punitive, incidental,
special, or consequential damages arising out of, or in any way connected with,
your access to, display of or use of this website or with the delay or
inability to access, display or use this website (including, but not limited
to, your reliance upon opinions appearing on this web site; any computer
viruses, information, software, linked sites, products, and services obtained
through this website; or otherwise arising out of the access to, display of or
use of this website) whether based on a theory of negligence, contract, tort,
strict liability, or otherwise, and even if the BCabs
affiliates and/or their respective suppliers have been advised of the
possibility of such damages.
If, despite the limitation above, the BCabs
Affiliates or their respective suppliers are found liable for any loss or
damage which arises out of or in any way connected with any of the occurrences
described above, then the BCabs Affiliates or their
respective suppliers liabilities will in no event exceed, in the aggregate, the
greater of (a) the transaction fees assessed for your transactions on this
Website, or (b) Four-Hundred Indian rupees (INR 400.00).
The limitation of liability reflects the allocation of risk between the
parties. The limitations specified in this section will survive and apply even
if any limited remedy specified in these terms is found to have failed of its
essential purpose. The limitations of liability provided in these terms inure
to the benefit of the BCabs Affiliates, and/or their
respective suppliers.
Indemnification
You agree to defend and indemnify the BCabs
Affiliates, and/or their respective suppliers and any of their officers,
directors, employees and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties or other costs or
expenses of any kind or nature including but not limited to reasonable legal
and accounting fees brought by third parties because of:
your breach of this Agreement or the documents referenced herein;
your violation of any law or the rights of a third party; or
your use of this Website.
Links to Third-party
Sites
This Website may contain hyperlinks to websites operated by third
parties. Such hyperlinks are provided for your reference only. We do not
control these websites, are not responsible for their contents, or their
policies regarding privacy or other practices. It is up to you to take
precautions to ensure that whatever links you select or software you download
(whether from this Website or others) is free of malicious programs and
viruses. Our inclusion of hyperlinks to such websites does not imply any
endorsement of the material on such websites or any association with their
operators.
Copyright and Trademark
Notices
All contents of this Website are the copyright of BCabs.com, unless
specified otherwise or in the list of exclusions below. We reserve all rights
to our content and are not responsible for content
Disputes
Any dispute shall be submitted to the exclusive jurisdiction of the
courts at Kerala, India.
Changes to this
Agreement
We reserve the right at any time, at our sole discretion, to change this
Agreement and any changes will become effective on the day they are posted. We
encourage you to frequently review this Agreement for any changes.
For quick answers to your questions, contact us at: bcabs@bintel.com or +919895118877
Privacy Policy for BTransport Solutions Private Limited
At BCabs, accessible from www.bcabs.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BCabs and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BCabs. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
BCabs follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.
Cookies and Web Beacons
Like any other website, BCabs uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of BCabs.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on BCabs, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that BCabs has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
BCabs's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
BCabs does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
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